Frequently Asked Questions

FAQ’s

I received a Real Estate bill but no longer own the property?

  • Contact the Assessor’s Office 774-261-4040

I no longer own this Vehicle?

  • File for an abatement with the Assessor’s Office 774-261-4040

The Registry of Motor Vehicles (RMV) says I have an old excise bill to pay?

Contact Kelley & Ryan Deputy Collector 1-800-239-2155

I need to change my mailing address?

  • Real Estate bills: Contact the Assessor’s Office 774-261-4040
  • Motor Vehicle Excise Tax: Contact Assessor’s Office 774-261-4040 and Registry of Motor Vehicles
  • Sewer Bills: Contact Sewer Department 508-835-6133

I have a question about my Sewer Usage or payment?

  • Contact Sewer Department: 508-835-6133

Where can I pay my Real Estate, Personal Property Bill?

  • Online-Town of West Boylston
  • Mail payment to- Collector’s Office 140 Worcester Street West Boylston, MA 01583
  • Come in to Town of West Boylston Town Hall-Collector’s
  • Office Drop payment off in drop box outside Town Hall

Where can I pay my Sewer Bill?

  • Online-Town of West Boylston within the 30 days of due date
  • Mail Payment to Collector’s Office 140 Worcester Street West Boylston, MA 01583
  • Come in to Town Of West Boylston Town Hall-Collector’s Office

Drop payment off in drop box outside Town Hall

Who do I make my check out to?

  • Town of West Boylston

Can I make one check for Multiple Bills?

  • Yes, you may combine Real Estate, Personal Property, and Motor Vehicle Excise bills together on one check ONLY ( please total correctly or the entire payment will be returned)
  • No, you can NOT pay combined with other department such as dog licenses, building permits, and Sewer bills, etc.