911 issues! PLEASE SHARE! SPECIAL ATTENTION CHARTER LANDLINE USERS!!

This message is fowarded from the West Boylston Police Department:

12/19/2017; Tuesday; 1344 hrs.

It has been brought to our attention that some residents in town have had difficulty dialing 911 from their landline that uses Charter as a telephone carrier. Charter and 911 are aware of the problem, and their engineers are working on a solution. Until the problem is rectified, Charter landline users should use their cell phone to dial 911, or use 774-450-3510, to reach the Wachusett Regional Dispatch Center which dispatches for the West Boylston Police and Fire Dept's.

It does not appear that any other carriers are effected by this problem. At this time it is only Charter who is having this problem.

We will keep you appraised when the situation is resolved. Thank You!

Forwarded to you by the Town Administrator